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Name - Research Icon

A/C - 00410550161233

IFSC code - ICIC0000041

Name - Research Icon

A/C - 37468921357

IFSC code - SBIN0003218

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Sr. No.	Received from	Pending at the end of last month	Received	Resolved*	Total Pending	Pending complaints > 3months	Average Resolution time^ (in days)

Trend of monthly disposal of complaints

Sr. No.	Month	Carried forward from previous month	Received	Resolved*	Pending#
1	April 2022	0	0	0	0
2	May 2022	0	0	0	0
3	June 2022	0	0	0	0
4	July 2022	0	0	0	0
5	August 2022
6	September 2022
7	October 2022
8	November 2022
9	December 2022
10	January 2023
	Grand Total	0	0	0	0

Trend of annual disposal of complaints

S.No	Year	Carried forward from previous annual	Received	Resolved**	Pending##
1	2021-2022	0	1	1	0
2	2020-2021	1	8	9	0
3	2019-2020	2	7	8	1
4	2018-2019	0	3	1	2
	Grand Total	3	19	19	3

*Inclusive of complaints of previous years resolved in the current month/year. #Inclusive of complaints pending as on last day of the year.
^Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Data is updated on or before 7th of every month. It gets verified every quarter by independent auditor.
**ATR submission date has been considered as the date of resolution of the complaint by IA-Researchicon.